Can anything be coded when a patient is seen by dentist only to ask questions?

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Hi all, my office keeps running into situations where patients will come in to see a dentist but no exam is performed. The patient will come in solely to ask questions about their situation or go over a treatment plan with the dentist with different family members. The office admin would like these visits billed out but I don’t see an appropriate code. Maybe D9430? Would really appreciate any input on this, or what other offices do in this case. Thanks!

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Asked on March 5, 2025
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Hi! In past offices, we have used code D9310: Consultation - Diagnostic service provided by dentist or physician other than requesting dentist or physician.

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Answered on April 7, 2025

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