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    Request for additional information for determination of benefits for GEHA
    We have received a letter from GEHA asking for additional information for the determination of benefits and one of the questions was when the banding date was. At this time, we haven't begun treatment yet since patient was wanting to know the determi...
    Austinida February 26, 2026 6:02 am
    Hello! I would recommend calling GEHA and letting them know that there is no banding date scheduled yet, as the patient would like to wait to begin tx until they receive an insurance estimate, hence your office submitting the pre-auth, so the patient can determine their estimated financial responsibility prior to beginning orthodontic tx. When (more)
    Sarah
    asked 1 day ago by
    Sarah L Chapman
    1
    answer
    2
    Limited dental exam in a medical setting
    If we do a limited dental exam for our craniofacial patients outside of the dental office in a medical setting. Do we bill D0140?
    Austinida February 26, 2026 9:12 am
    Yes, a D0140 can still be billed as long as the service meets the CDT definition of a D0140 and is performed by a qualified Provider.
    Mel
    asked 2 weeks ago by
    Anonymous
    1
    answer
    3
    Do I do a provider write off on both primary and secondary insurance when in network with both?
    We are in network with both Delta Dental and Health Partners. A family we provide dental care for has Delta Dental as their primary and Health Partners as their secondary. Would we do the provider write off on both or just the secondary?
    Austinida February 26, 2026 9:19 am
    Hi! You would post the primary payment, transfer the full balance remaining for the code to the secondary, then do the final write off after secondary insurance processes the payment... example: D0120 is $100. Delta pays their contracted fee of $40, you post the Delta payment, transfer the $60 remaining balance to Health Partners, send (more)
    asked 2 weeks ago by
    Anonymous
    1
    answer
    2
    What code is used for EMA device?
    What is the the appropriate code to bill for EMA anti-snore device?
    Austinida February 26, 2026 9:41 am
    D7880 is the correct code for an EMA device
    AHHERRERA
    asked 2 weeks ago by
    ASHLEY HERRERA
    2
    answers
    2
    how do you submit a claim to medical insurance
    what code would I use to bill medical insurance for filling under general anesthesia in a Same day surgery center if hospital is billing 41899
    Austinida February 26, 2026 10:03 am
    Medical ins requires CPT codes rather than CDT codes. When a hospital bills CPT 41899 (unlisted dentoalveolar procedure) for dental restorations performed under general anesthesia, the dentist would bill dental insurance using the appropriate CDT restoration codes (such as D2330-D2394 for composite restorations) and D9223/D9222 for general anesthesia. If billing medical insurance for anesthesia, the (more)
    asked 2 weeks ago by
    Anonymous
    1
    answer
    2
    ling arch wire
    what is the correct code for the placement of a ling arch wire?
    Austinida February 26, 2026 10:54 am
    D8220 for a lingual arch appliance (fixed appliance therapy). D1510 is for a fixed unilateral space maintainer, and D1516 is a fixed bilateral space maintainer.
    Ebrown
    asked 2 weeks ago by
    Ellie Brown
    2
    answers
    -1
    What is the Correct Code for an Essix Retainer that is replacing a missing tooth.
    All the codes I am locating are obsolete; our provider wants to make a clear retainer instead of partial for financial reasons for patient that will be missing front tooth.
    Simme1 February 10, 2026 4:04 am
    D8680 D9938 fabrication D9939 placement
    andreadental
    asked 2 weeks ago by
    Andrea Stone
    4
    answers
    2
    what code to use for a buccal class 5
    i am curious as to what code to use for a buccal IV
    Austinida December 15, 2025 10:11 am
    For anterior buccal class V, you would use D2331. For posterior, it is D2391.
    asked 2 months ago by
    Anonymous
    2
    answers
    -1
    Can you down code 4 pa's for a pano?
    if a patient needs an updated pano for 3rd molar removal. Can you down code this for 4 pa's?
    Anonymous November 21, 2025 11:59 pm
    The answer is No. If the patient's insurance doesn't cover a pano, then charge it to the patient. If you were going to get $70 from ins., charge $70 to patient. That way you get your pano paid and patient doesn't rejects treatment because you change $300 for a pano image.
    craxy biller
    asked 3 months ago by
    Anonymous
    3
    answers
    1
    Perio maintenance coverage without SRP
    Is perio maintenance covered (4910) on a patient that has elevated probing depths, but has maintained good oral health, and does not have an SRP on record? SRP isn't currently needed but in reality, this is a 4910 not a 1110 code.
    Anonymous December 13, 2025 9:44 am
    Do pre-estamite first
    Alissa
    asked 5 months ago by
    Anonymous
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