If a patient has both Medicaid/chips and a private dental insurance but we don’t accept the private insurance, what is the best way to handle this situation? Can the dental office still see the patient?

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  • If a patient has both Medicaid/chips and a private dental insurance but we don't accept the private insurance, what is the best way to handle this situation? Can the dental office still see the patient?

If a patient has both Medicaid/chips and a private dental insurance but we don’t accept the private insurance, what is the best way to handle this situation? Can the dental office still see the patient?

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Asked on April 4, 2014
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Yes, you can still see the patient. You will have to bill the private insurance first and when you receive the EOB you will attach it to the claim and submit to Medicaid.

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Answered on April 5, 2014
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