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    Try to submit my CEUs but it says I don't have a login?Please help, thanks!
    Admin July 20, 2016 11:24 am
    You may only submit CE's in your members dashboard, please login to your dashboard. If you have a fourth tab that appears stating CEU you are eligible to submit if no tab appears you are not eligible to submit CE's at this time or you have acquired the correct amount of CE's for the year.
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    Is it common practice to code D0120 with a restorative code as well? If so, must it be specifically stated in the clinical note that an exam was done? Can D0140 be used with restorative, extraction and palliative codes?
    Admin June 17, 2016 7:42 am
    It is not common practice to code D0120 with treatment, this is used for 6 month check-up. You are to use D0140 or D0170 for exams with treatment as long as the documentation supports an exam at the same time.
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    I am a dental manager at Affordable Care, LLC and I am looking for applicants that have the Dental Certification and a dental insurance background. Is there anyway to post the job description on this website for applicants?
    Admin September 20, 2016 10:17 am
    Yes you may submit you add for review to support@adcaonline.org
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    I have a person that is a patient but has not been seen in our office for over 5 years. Do I consider him a new patient and if so what is the time frame for that.
    Admin July 8, 2016 7:03 am
    Any patient who has not been seen by any provider in the same practice in over 3 years is considered a new patient.
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    I need to know the correct way of handling failed and/or ongoing procedures and how to bill for them. This has been a debate in our office. If a patient's restoration has failed, whatever the reason, and they have insurance, do you report that to the insurance company? For example, a patient gets an amalgam filling and six months later it needs to be redone. What is the most appropriate course of action, doing an adjustment in house, or filing it to the insurance company and adjusting it off afterwards? Some do not want to file and some do. If it was a self pay patient we would adjust it off and not make them responsible. Our insurance patient's are not responsible either, but is it necessary to report it to the insurance company? Please let us know the most appropriate course of action. Thank you.
    Admin December 2, 2016 9:47 am
    You always bill any treatment performed to the carrier. If you utilize ICD-10-CM codes on your dental form the amalgam re-do should be covered please look at diagnosis codes K08.5 unsatisfactory restoration of tooth
    Staylor2964
    asked 9 years ago by
    Shannon Taylor
    1
    answer
    0
    Hi, I just recently got my log in information and so I'm a bit behind. Can you help me get started… I tried to navigate through the site and I'm not sure what tabs to click for the training modules to access the course work?
    Admin July 21, 2016 2:15 pm
    Hi Raymond, You are never behind on our on-demand classes. I noticed you are using an aol email this is a Microsoft email and you may not receive login information. Please contact our Director of Education Mindi Rothans 800.300.0239 x105 to update your email and receive login instructions.
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    How would you code the following? Patient presents to smooth off #9-ILF, chipped recently and originally placed 2 days earlier. Removed No decay, VOCO (prime/bond), Flowable Composite Shade: A2 finish, polish, checked occlusion.
    Admin June 17, 2016 7:46 am
    Since this was a restorative material failure and it was composite and codes only exist for crown, inlay, onlay, and veneer the most appropriate code would be D2999 with a brief narrative to accompany the claim.
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    For example the office billed a Pano and bitewings. Insurance plan paid at an alternate benefit of FMX can we bill the patient the difference? I was not sure if alternate benefit was the key word.
    Admin September 22, 2016 9:59 am
    If the explanation of benefits states there is a patient portion you may bill the patient their cost, however if the benefit is paid at 100% you may not bill the patient. The best option is to appeal the claim stating 14-22 films were not taken at this visit is was a pano and bitewings (more)
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    What is the appropriate code for Space Maintainer repair.
    Admin July 8, 2016 5:55 pm
    If you had to re-cement or re-bond the space maintainer the code would be D1550. If you had to place a new space maintainer the code would be D1999 accompanied by a brief narrative as to why the space maintainer had to be replaced.
    Admin
    asked 9 years ago by
    ADCA Admin
    1
    answer
    0
    how do I sign up for the CDC exam
    Admin December 3, 2016 4:11 pm
    Go to the website and click Certification - CDC
    Admin
    asked 9 years ago by
    ADCA Admin
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