Maximize Dental Benefits Before They Expire: A Guide for Billers & Patients Published by the American Dental Coders Association Introduction: Use It or Lose It As the calendar year progresses, now is the perfect time to initiate conversations with patients about their unused dental insurance benefits. Most dental insurance plans follow a 12-month cycle, with […]

How to Submit Coordination of Benefits (COB) Claims in Dental Billing Submitting coordination of benefits (COB) claims is an essential skill in dental billing. When patients have dual insurance coverage—such as a primary and secondary policy—submitting claims correctly can ensure full reimbursement and prevent delays, denials, or overpayments. COB can feel confusing, especially if you’re […]

Cross Coding: Billing Medical Insurance for Dental Services Cross coding is the process of submitting dental procedures to a patient’s medical insurance when they qualify for medical necessity. This advanced billing skill opens doors to additional revenue streams for dental practices while helping patients maximize their insurance benefits. While cross coding can seem complex, it […]

How to Use Diagnostic Codes (ICD-10) in Dental Billing As dental billing and coding continue to evolve, understanding how to use diagnostic codes (ICD-10) in dental billing is becoming more important than ever. While CDT procedure codes are the foundation of dental claims, diagnostic codes can provide critical clinical context that strengthens documentation, supports medical […]

How to Verify Insurance Coverage in a Dental Office: Step-by-Step Guide Insurance verification is one of the most important steps in the dental billing process. It directly impacts claim approval, patient satisfaction, and your practice’s bottom line. Whether you’re a dental receptionist, office manager, or billing specialist, learning how to verify insurance accurately and efficiently […]